Managed IT Services
Server Care
Server Care, our server monitoring, maintenance and security service, includes updates, backups and performance optimization.
Wherever your servers run
Servers you run yourself
We will manage your servers, make sure they are consistently updated, running at peak performance, and optimized for cost savings.
Servers you run in the cloud
Our talented technical team will manage your servers in the cloud, make sure they are consistently updated, running at peak performance, and optimized for cost savings.
20+ years
of IT experience
3,000+
devices and about 60 client networks under management
#52
on the Channel Futures MSP 501 list
Questions we are asked
Do you have a published SLA? What is your guaranteed response time?
Yes. FIT does have a published SLA that provides guaranteed response times, but the actual average response time from FIT is typically measured in minutes, often significantly exceeding SLA commitments. The guaranteed response time for Critical Outages is 1 Hour, guaranteed response time for High-Priority Issues is 2 Hours, and the guaranteed response time for Standard Support Requests is 2 Hours.
Does Forum Info-Tech provide 24/7 IT support?
Yes. FIT offers 24/7/365 live technical support for clients that need around-the-clock coverage.
What are Forum Info-Tech’s support hours?
Standard technical support is available from 6 a.m. to 6 p.m. Pacific Time. Clients who need round-the-clock coverage such as healthcare, legal, municipalities, public safety agencies, and organizations with critical infrastructure can access 24/7/365 live technical support.
Does Forum Info-Tech provide data backup and disaster recovery?
Yes. FIT provides backup and disaster recovery services to help protect business data and restore operations after outages, hardware failures, cyberattacks, or disasters.
Can Forum Info-Tech help protect against ransomware?
Yes. FIT helps reduce ransomware risk with layered security, backups, monitoring, patching, access controls, employee training, and disaster recovery planning.
Does Forum Info-Tech support AWS and Azure?
Yes. FIT supports cloud solutions including Microsoft Azure, Amazon Web Services, cloud hosting, cloud migrations, and hybrid cloud environments.
What areas does Forum Info-Tech provide IT support to?
Forum Info-Tech is headquartered in Corona, CA, in the Inland Empire, and provides on-site and remote IT support to businesses throughout the Inland Empire, South Bay, and Orange County. FIT also delivers remote managed IT and cloud services to clients across the United States and Canada.
Talk to us about your servers
Tell us what you run and what is going wrong with it, and a member of the FIT team will come back to you.